Privacy Policy

Last updated on 8 October 2026

1. 1. Categories of Personal Data Collected

   We collect only such personal data as is reasonably necessary for the purposes enumerated in Section 3. Depending upon the Services you elect to utilise, such data may comprise the following:

   1. Identity and contact particulars, including your name, electronic mail address, profile photograph and, where furnished, your telephone number, educational institution and professional affiliations, obtained at registration through our authentication provider.
   2. Professional and preparatory material, including resumes, cover letters, code submissions, solutions, progress records and certificates, which you voluntarily upload to or generate upon the Platform.
   3. Transactional particulars, including the amount, date, order identifier and payment identifier of any purchase. Your card numbers, bank account credentials and UPI personal identification numbers are captured directly by our payment intermediary and are never received or stored by us.
   4. Affiliate particulars, where you participate in the affiliate programme, including your UPI identifier or payment identifier for the disbursement of commissions, and records of referrals attributed to you.
   5. Technical and usage data, including your IP address, device and browser characteristics, pages visited, features utilised, referral source and approximate location, gathered through cookies, local storage and analytics technologies.
   6. Correspondence, including the contents of any communication you address to us for support, feedback or grievance redressal.

2. 2. Manner of Collection

   Personal data is collected directly from you when you register, complete your profile, upload material, make a purchase or correspond with us; automatically when you navigate the Platform; and from third parties, such as our authentication provider when you elect to sign in through a third party account, and our payment intermediary upon the completion of a transaction.

   You retain at all times the option of declining to furnish information, by refraining from utilising the particular feature which necessitates it. You acknowledge, however, that certain Services may thereby become unavailable to you.

3. 3. Purposes of Processing

   1. To establish, authenticate and administer your account, and to provision the Services and any Premium Access you have procured.
   2. To analyse your resume and generate cover letters and recommendations, where you expressly invoke such features.
   3. To process payments, issue receipts, adjudicate refund requests and disburse affiliate commissions.
   4. To issue, verify and, where warranted, revoke certificates.
   5. To dispatch transactional communications, service announcements and, subject to your right to opt out, information concerning new features, offers and opportunities.
   6. To comprehend aggregated patterns of utilisation so as to ameliorate the performance, design and content of the Platform.
   7. To detect, investigate and forestall fraud, abuse, security incidents and contraventions of the Terms and Conditions.
   8. To comply with our obligations under applicable law and to respond to lawful requests of competent authorities.

4. 4. Lawful Basis of Processing

   We process your personal data on the basis of the consent you furnish by utilising the Platform and by accepting this Policy, and, where so permitted by law, for certain legitimate uses, including compliance with legal obligations, the response to medical or public emergencies, and the fulfilment of a specified purpose for which you have voluntarily furnished your data without indicating any objection to its use.

5. 5. Disclosure to Third Parties

   We do not sell, rent or trade your personal data. We disclose it only to the following categories of recipients, and only to the extent necessary for the purposes enumerated herein:

   1. Authentication providers, such as Clerk, which administer sign-in and account security on our behalf.
   2. Payment intermediaries, such as Razorpay, which process payments and refunds.
   3. Hosting, database, electronic mail delivery and analytics providers, including Google Analytics, which furnish the infrastructure upon which the Platform operates.
   4. Our group entities and affiliates, to the extent necessary to render the Services to you.
   5. Prospective employers or partner organisations, solely where you expressly elect to apply for an opportunity listed upon the Platform, and solely in respect of the information you elect to submit.
   6. Governmental agencies, law enforcement authorities and courts, where disclosure is mandated by law, or where we believe in good faith that it is reasonably necessary to respond to legal process, to enforce our Terms and Conditions, or to protect the rights, property or safety of our Users or the public.
   7. A successor entity, in the event of any merger, acquisition, restructuring, change of name or sale of assets, subject to the continued protection of your data in accordance with this Policy.

6. 6. Cookies and Similar Technologies

   The Platform employs cookies, local storage and analogous technologies to sustain your session, remember your preferences, attribute referrals to affiliates, and comprehend aggregated utilisation. You may configure your browser to refuse or delete cookies; you acknowledge, however, that certain features, including authentication and referral attribution, may thereupon cease to function as intended.

7. 7. Security Precautions

   We adopt reasonable security practices and procedures, including encryption of data in transit, access controls restricted on a need-to-know basis, and the verification of payment signatures, in order to protect your personal data from unauthorised access, disclosure, alteration, loss or misuse.

   Nevertheless, no method of transmission over the internet or of electronic storage is impregnable, and we are accordingly unable to warrant absolute security. You are responsible for safeguarding your authentication credentials. Should we become aware of a personal data breach affecting you, we shall notify you and the competent authority in the manner prescribed by law.

8. 8. Retention and Deletion

   We retain personal data only for so long as is necessary to fulfil the purposes for which it was collected, or for such longer period as may be mandated by law, including tax and accounting obligations in respect of transactional records.

   You may delete your account through the settings available upon the Platform, or by writing to us. Deletion shall result in the irretrievable loss of all information associated with your account, including progress records and Premium Access. We may defer or decline deletion where any grievance, claim, refund, chargeback or investigation remains pending.

   We may continue to retain data in an irreversibly anonymised form, from which you can no longer be identified, for analytical and research purposes.

9. 9. Your Rights as a Data Principal

   1. The right to obtain a summary of the personal data we process concerning you and of the processing activities undertaken.
   2. The right to the correction, completion and updating of inaccurate or incomplete personal data, much of which you may effect directly through your profile settings.
   3. The right to the erasure of personal data that is no longer necessary for the purpose for which it was collected, subject to any retention mandated by law.
   4. The right to withdraw consent at any time, with an ease comparable to that with which it was given, by writing to us with the subject line "Withdrawal of Consent". Such withdrawal shall not affect the lawfulness of processing undertaken prior thereto, and may result in the discontinuance of Services for which such data is indispensable.
   5. The right to nominate an individual who shall exercise your rights in the event of your death or incapacity.
   6. The right to grievance redressal, as set out in Section 12, and thereafter to approach the Data Protection Board of India.

10. 10. Children

    Where a User has not attained the age of eighteen years, we shall process their personal data only upon the verifiable consent of a parent or lawful guardian, and shall refrain from any tracking, behavioural monitoring or targeted advertising directed at such User.

11. 11. Fraudulent Solicitations

    We shall never solicit your card personal identification number, one time password, net banking credentials or UPI personal identification number by electronic mail, telephone or message. Should you receive any such solicitation purportedly from us, kindly refrain from responding, report it forthwith to the appropriate law enforcement agency, and apprise us at support@tauzand.in.

12. 12. Grievance Officer and Contact

    In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, any grievance, request or enquiry concerning this Policy or the processing of your personal data may be addressed to our Grievance Officer at support@tauzand.in, with the subject line "Privacy Grievance". We shall acknowledge every grievance within forty-eight (48) hours and endeavour to resolve it within thirty (30) days of receipt.

13. 13. Amendments to this Policy

    We may revise this Policy from time to time so as to reflect alterations in our practices or in applicable law. The date of the most recent revision is displayed at the commencement of this document, and where any revision is of material consequence, we shall endeavour to notify you through the Platform or by electronic mail before it takes effect.

Communications pertaining to this document may be addressed to support@tauzand.in.